HORROR HOTEL
ATTRACTION INFORMATION, TERMS & CONDITIONS OF ADMISSION & WARNINGS
You are about to enter a live action scare maze which is intended to startle and frighten you.
This attraction is operated by MELLORS GROUP
This attraction is designed for:
• Guests aged under 12 years of age must be accompanied by a responsible adult (aged over 18) at all times, on a ratio of not less than 1 adult per 6 under 12-year olds. Proof of age will be requested from anyone supervising under 12-year olds.
This attraction includes:
• Live performers
• Ultra-violet lighting
• Confined spaces
• Narrow tunnels
• Total darkness
• Sudden loud noises
• Steps up and down
• Strobing and flashing lights
• Duck down – you will be required to duck down while walking forwards
• Latex
• Fog effects
• Crawl spaces – you will be required to crawl on your hands and knees through tunnels.
• Ankle Ticklers
• Claustrophobia
This attraction is not suitable for:
• Those with photosensitive epilepsy
• Those who are pregnant
• Those who are claustrophobic
• Those who have a heart disorder
• Those who have asthma
• Those of a nervous disposition
• Those who have any kind of medical condition which may be aggravated by the experience
• Those who are reliant on any emergency or time sensitive medication.
The following are not allowed inside the attraction:
• Food and drinks
• Illegal substances
• Weapons, including imitation weapons
• Head masks, hoods, or any item which disguises the face
• Cameras or audio recording equipment
• Bags
• Naked flames, including lighters or fireworks
• Puffer/quilted clothing
While inside the attraction you must not:
• Touch the live performers, sets or properties
• Chew gum
• Run, ever
• Eat or drink
• Smoke or vape
• Attempt to record any aspect of the attraction by any means
• Use your mobile telephone, these must be switched off
• Turn on any form of light, including but not limited to laser pointers, glowsticks, torches or mobile phone lights
We will refuse admission and not refund you if:
• You appear to be under the influence of alcohol or any other substance
• Your behaviour is perceived as threatening or if we have any reason to believe you pose a threat to other guests or our live performers.
The following applies to this attraction:
• The live performers will not touch you and you must not touch them.
• You must remain with your group at all times.
• You must walk forwards at all times, with both hands on the shoulders or waist of the person in front of you, unless you are the leader. You must not stop or move backwards unless instructed to do so by the scareactors.
• You are part of a group, please do not spoil the experience for the rest of the group by misbehaving or breaking the rules in any way.
• Once you enter there are no midway escape exits until you reach the end, be sure you want to enter.
• If you lose anything inside the attraction we will not be able to conduct a search for it until the following day. Anything bought into the attraction is at your own risk and we will not be held liable for any loss.
• You must wear sensible footwear and clothing inside the attraction. We will not be held liable for damage to footwear or clothing including scuffing or soiling.
• We will endeavour to ensure that all advertised features of the attraction are available. We may, however, without prior notice and without refund or compensation, cancel or suspend any feature of the attraction due to inclement weather, to ensure safety, security or order, or if we consider that the circumstances so require.
• We are carrying out filming and photography inside the park and attractions for the purpose of security, monitoring quality and marketing. These recordings may feature guest images or voices. By entering the attraction, you irrevocably waive all rights in these recordings and agree that we may use them in perpetuity and without limitation in any promotional, advertising or publicity material in any format whatsoever without payment, notification or credit to you. You further agree that all copyright within these recordings lies solely with MELLORS GROUP.
• Images and photography used in the promotion of this attraction are not contractual, exact sets and characters may differ from those shown.
• By buying a ticket to the attraction you agree to be bound by these terms and conditions, and entry is at your own risk.
• We reserve the right to remove you from the attraction if you do not follow our terms and conditions of admission, without refund.
• We will not be held liable for any incident which occurs if you have failed to follow instructions given by our staff, live performers or security officers, or if you have failed to adhere to any of the terms and conditions of admission or failed to read the warnings published here.